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FAQ

FAQ

Shipping & Delivery

Shipping

Shipping Fees

What to do if package didn't arrive

Tracking Number

Package Insure

Refunds & Returns

Refunds

Returns policy

How to return an item

Shipping of returned items

Payment Options & Payment Security

Payment options

Payment Security

What currency can I pay in?

Clothing, shoes & accessories

Sizes guide

Are your products cruelty free?

Skin care & Makeup: Cruelty free, organic, ecologic.

Are your products organic?

Are the ingredients cruelty free?

Are your products eco-friendly?

Are your products genuine?

How can your products be eco-friendly if some of them are from China

How can your products be fair-trade if some of them originated in China

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